Know what every agent is doing, every shift
Live activity, automatic screenshots, session replay, and shift adherence, all in one supervisor dashboard. Agents check in from a lightweight tray app; you see the whole floor in real time.
No credit card required. Pay only for seats with 24+ tracked hours a month.
What is WorkPulse?
WorkPulse is agent monitoring software built for call centers and BPOs. A lightweight desktop agent tracks activity levels, apps and URLs, screenshots, and shift check-ins during working hours; supervisors watch it all live in a browser dashboard. Every feature is included at $7 per active seat per month. An active seat is any agent with 24 or more tracked hours in a billing month.
Features
Everything you need to manage remote teams
One plan. All features included. No upsells, no add-ons.
See who is working right now
Live keyboard, mouse, and idle metrics for the whole floor. Open your dashboard and know in seconds who is heads-down, on break, or MIA.
Screenshots that take themselves
Multi-monitor captures at the interval you set. Skips idle screens and auto-blurs sensitive apps and sites (like password managers and banking). Zero manual work.
Know every app and site they visit
Chrome, Arc, Edge, Safari: every URL and app name captured and classified. See where the shift hours actually go.
Productivity scores, not guesswork
Tag apps as productive, unproductive, or neutral. Get per-agent and team-wide breakdowns by day, week, or shift.
Shifts and breaks, handled
Agents check in from their tray icon. Auto-break kicks in when someone goes idle, and break policies are enforced automatically. No more manual timesheets.
Your rules, per team or per agent
Silent mode or visible. Screenshots on or off. App tracking, webcam, screen recording: toggle every feature by team or for individual agents. One tool, your policies.
Security you do not have to configure
AES-256 encryption, tamper detection, audit logs, role-based access, and quit-PIN protection, all on from day one.
See exactly what your team is doing, without hovering
Real screens from WorkPulse, shown with live demo data.
Command-center dashboard
KPIs, productivity trend, and alerts at a glance.
Live view
Who is online, idle, on break, or offline, in real time.
Automatic screenshots
Multi-monitor captures, classified by app and productivity.
Productivity reports
Trends, auto-detected anomalies, and team comparisons.
Agent roster
Every agent with team, status, device health, and activity.
Per-agent deep dive
Activity heatmap, top apps, sessions, and screen replay per agent.
Team & roles
Invite members, assign roles, and organize teams.
Get the agent
From install to monitoring in under 5 minutes
A lightweight desktop app that runs in the system tray. Your agents barely notice it. You see everything.
Create your free account and grab the agent installer from your dashboard. Install it on each computer you want to monitor, or push it silently to the whole fleet with your MDM.
macOS
macOS 13+ (Apple Silicon & Intel)
Windows
Windows 10/11
System requirements
Pricing
Pricing that matches how call centers actually staff
Register unlimited agents for free. At the end of the month, only seats with 24+ hours of tracked activity get billed. Everyone else costs nothing: new hires in training, attrition, the seasonal bench.
WorkPulse
Every feature included. No tiers, no per-feature add-ons. Only pay for seats that work.
Create Free AccountData retention is included, up to a year
| Team size | Typical competitor | WorkPulse | You save |
|---|---|---|---|
| 50 agents (40 active) | $1,150/mo | $280/mo | $870/mo |
| 200 agents (160 active) | $4,600/mo | $1,120/mo | $3,480/mo |
| 500 agents (400 active) | $11,500/mo | $2,800/mo | $8,700/mo |
Typical monitoring stacks run about $23 per registered user per month once advanced features are added, and bill every registered user. WorkPulse includes everything and bills only active seats (24+ hours/month).
A note from the founder
WorkPulse is built on three commitments. Monitoring should be consent-first by default: your agents see what is tracked, and sensitive content is blurred before it ever leaves their machine. Pricing should follow work, not roster size; you will never pay for a trainee, a bench seat, or a ghost. And every feature ships to every customer, because there is no upsell tier hiding the tools you actually need. If WorkPulse ever falls short of any of these, I want to hear about it directly.
Andrés, founder
Talk to me →FAQ
Frequently asked questions
Which platforms does WorkPulse support?
How is employee data protected?
Do employees know they are being monitored?
Can I customize what gets tracked per team or agent?
How does pricing work?
Do I need to host anything?
What happens when an employee loses connectivity?
How do I get started?
Run a tighter floor, remote or not.
Live visibility, automatic evidence, and shift adherence for every agent, at $7 per active seat. You only pay for the seats that actually work.
No credit card required · Cancel anytime · Uninstall in one click