Built for call centers & BPOs

Your whole floor, live. Without hovering.

Live activity, automatic screenshots, session replay and shift & break tracking in one supervisor dashboard. Sensitive screens are blurred on the agent's machine, before anything leaves it.

No credit card. Pay only for seats with 24+ tracked hours a month.

  • $7 per active seat
  • Every feature included
  • Install in under 5 minutes
  • Blurred on-device
  • Only 24h+ seats are billed

Monitoring without the creep factor

Your agents see what you see.

Passwords, banking and HR portals are blurred on the agent's own machine, so the raw pixels never reach our servers. Activity is tracked only during checked-in shifts, and agents get a consent screen and a live status window by default.

  • Blur happens before upload, not after
  • Activity tracked only during checked-in shifts
  • Consent screen by default, silent mode only by opt-in
An agent's laptop showing a banking site On the agent's laptop
The same capture as the dashboard receives it, with the banking site blurred Banking site · blurred on-device
What reaches the dashboard

One plan · everything included

Everything a supervisor needs to run the floor.

No tiers, no per-feature add-ons. The seventh feature costs the same as the first.

See who is working right now

Live keyboard, mouse and idle signals for the whole floor. Know in seconds who is heads-down, on break, or missing.

WorkPulse live view with every agent and their current status

Screenshots that take themselves

Multi-monitor captures at your interval. Idle screens are skipped automatically.

Automatic screenshots gallery classified by app

Replay any shift

Scrub a full day of activity like a video, minute by minute.

Session replay of an agent's day 14:32 · Zendesk · active

Shifts and breaks, handled

Tray check-in, auto-break on idle, break policy enforced softly.

avg break length
14m
breaks over policy
2
ghost sessions
0

Productivity scores, not guesswork

Tag apps once. See which hours the floor actually works, per agent or per team.

Your rules, your floor

Screenshots, app tracking, recording and visibility: switch each one on or off for your organization.

Security you do not have to configure

On from day one, for every customer.

  • AES-256
  • Device-bound keys
  • Audit logs
  • Role-based access
  • Quit PIN

Get the agent

From sign-up to a live floor in under 5 minutes.

Installers are not code-signed yet. On a Mac, open it from System Settings, Privacy & Security, Open Anyway. On Windows, choose More info, then Run anyway.

  1. 01 00:30

    Create your account

    Free, no credit card. Invite supervisors and set up teams.

  2. 02 02:00

    Install the agent

    Download it here or from your dashboard, or push silently to the fleet with your MDM.

  3. 03 04:30

    Watch the floor

    Agents check in from the tray. Status, screenshots and reports start flowing.

Pricing

Pay for seats that worked. Not for the bench.

Register unlimited agents for free. At month end, only seats with 24+ tracked hours are billed. New hires in training, attrition and the seasonal bench cost nothing.

$7 per active seat / monthevery feature included
How big is your floor?

40 of 50 agents crossed 24 tracked hours this month

Typical stack

50 users × $23, every seat billed

$1,150

WorkPulse

40 active seats × $7

$280

You keep, every month

−76% $870

160 of 200 agents crossed 24 tracked hours this month

Typical stack

200 users × $23, every seat billed

$4,600

WorkPulse

160 active seats × $7

$1,120

You keep, every month

−76% $3,480

400 of 500 agents crossed 24 tracked hours this month

Typical stack

500 users × $23, every seat billed

$11,500

WorkPulse

400 active seats × $7

$2,800

You keep, every month

−76% $8,700

FAQ

Questions supervisors ask first.

Talk to the founder
What is WorkPulse?

WorkPulse is agent monitoring software built for call centers and BPOs. A lightweight desktop agent tracks activity levels, apps and URLs, screenshots, and shift check-ins during working hours; supervisors watch it all live in a browser dashboard. Every feature is included at $7 per active seat per month. An active seat is any agent with 24 or more tracked hours in a billing month.

Which platforms does WorkPulse support?

The desktop agent runs on macOS (Apple silicon) and Windows 10/11. The supervisor dashboard works in any modern browser: Chrome, Firefox, Safari, Edge.

How is employee data protected?

Every byte is encrypted: AES-256 at rest, TLS 1.2+ in transit. Screenshots live in private S3-compatible storage. Local agent data is encrypted with keys stored in the OS keychain (macOS Keychain, Windows Credential Manager), so even a stolen laptop leaks nothing.

Do employees know they are being monitored?

By default, yes. WorkPulse includes a first-run onboarding wizard, a consent screen, and a live status window. If your org policy allows, you can enable silent mode for invisible monitoring.

Can I choose what gets tracked?

Yes. Screenshots, screen recording, webcam snapshots and silent mode are independent switches, set once for your organization. Break limits can also differ per team. Turn on only what your compliance policy allows.

How does pricing work?

$7 per active seat per month. An active seat is an agent or computer that tracks 24 or more hours of activity in a billing month. Register as many agents as you want; you only get billed for the ones that actually work. Every feature is included from day one. See the pricing page for the full breakdown.

Do I need to host anything?

No. WorkPulse is fully cloud-hosted. Install the desktop agent, open the dashboard in your browser, and you are up and running.

What happens when an employee loses connectivity?

The agent keeps tracking locally with an encrypted offline queue. The moment connectivity returns, everything syncs. Zero data loss, zero manual intervention.

How do I get started?

Create your account for free, no credit card required. Install the agent on your team's computers. At the end of the month, you only pay for agents that exceeded 24 hours. If nobody hits that threshold, you pay nothing.

Run a tighter floor, remote or not.

Set up in under 5 minutes. Pay only for the seats that actually work.

Create Free Account

No credit card required · Cancel anytime · Uninstall in one click