For bpo providers

Every client program, one pane of glass.

A team per client program, activity-verified hours you can put in front of a client, and pricing that doesn't punish your bench.

Create Free Account See pricing

$7 per active seat · bench seats under 24 h are free · every feature included

  • $7 per active seat
  • Every feature included
  • Install in under 5 minutes
  • Blurred on-device
  • Only 24h+ seats are billed

In one paragraph

What WorkPulse does for bpo providers, in one quotable answer.

WorkPulse lets BPO providers map each client program to a team: reports, the live floor and the agent list filter by program, and each team can carry its own break limits. Hours are verified by real keyboard and mouse activity rather than self-reporting, and billing is $7 per active seat; agents on the bench or in training under 24 tracked hours per month cost nothing.

What changes

What problems does WorkPulse solve for bpo providers?

  1. Every client wants a different policy

    Before

    One client requires screenshots, another forbids them.

    With WorkPulse

    Capture is a set of explicit switches, so you run the strictest policy a client asks for and prove it with an audit log.

  2. Billable hours clients push back on

    Before

    Invoiced hours rest on self-reported timesheets.

    With WorkPulse

    Hours are backed by input activity, app timelines, and optional screenshots. Evidence, not assertions.

  3. Paying per seat for a rotating bench

    Before

    Per-registered-user pricing bills every trainee and ramp-down.

    With WorkPulse

    Only seats with 24+ tracked hours are billed. The bench is free.

  4. Shrinkage you can't locate

    Before

    Paid hours and productive hours drift apart, and nobody can say where.

    With WorkPulse

    Idle-to-break conversion, shift totals, and productivity scoring show exactly where the hours leak.

Built for the floor

What supervisors use every shift.

WorkPulse teams and roles for multi-client BPO programs
Teams map to client programs: supervisors, break limits and reporting scoped per program.

FAQ

BPO questions.

Talk to the founder
Can we separate client programs inside one account?

Yes. Create a team per client program. Reports, the live floor and the agent list filter by team, and each team can carry its own break policy. Capture settings such as screenshots apply to the whole account.

Can we share results with a client?

Yes, through reports. Schedule email reports or export the data and send it to the client. There is no client login today, so your data stays internal and every access by your own staff is audit-logged.

How does pricing work with high roster churn?

Register every agent for free. At month end, only seats with 24+ tracked hours are billed at $7. Training classes that ramp mid-month and agents who roll off cost little or nothing.

We operate across jurisdictions with different monitoring laws.

Capture settings apply to the whole account, so set them to the strictest jurisdiction you operate in: visible mode, consent screens and screenshots off where required. A monitoring notice template and DPA are included.

Run a tighter floor, remote or not.

Set up in under 5 minutes. Pay only for the seats that actually work.

Create Free Account

No credit card required · Cancel anytime · Uninstall in one click