Feature · App & URL tracking

Know where the shift hours actually go.

Every app opened and every site visited, captured automatically and classified by productivity: per agent, per team, per shift.

Create Free Account How it works
not just "Chrome"
Real URLs
browser extensions
0
pre-classified catalog
Day 1

In one paragraph

What app & URL tracking is, in one quotable answer.

WorkPulse app and URL tracking records which application is in the foreground and which website is open, including full URL capture from Chrome, Arc, Edge, and Safari, and classifies each one as productive, unproductive, or neutral using rules you control. The result is an accurate map of where working hours go, aggregated per agent, team, day, week, or shift.

How it works

How does WorkPulse handle app & url tracking?

  1. Install and forget

    The desktop agent detects the foreground app and browser URL automatically. There are no browser extensions to deploy or keep updated.

  2. Classify with your rules

    WorkPulse ships with a curated catalog of common apps and sites already classified. Tag anything else as productive, unproductive, or neutral; rules apply across your whole organization.

  3. Read the breakdowns

    Top apps and sites per agent and per team, time-in-app totals, and productivity trends over any range. Unclassified apps surface automatically so your catalog stays complete.

In the product

This is the real reports page, not a mockup.

WorkPulse productivity reports with top apps and team comparisons
Reports: top apps, productivity trends, and team comparisons.

The details

The details that matter.

  • Real URLs, not just "Chrome"

    Browser tracking captures the actual site. Knowing an agent was in "the browser" is useless; knowing they were in your CRM versus YouTube is the whole point.

  • Curated catalog included

    Hundreds of common business apps, meeting tools, and distraction sites come pre-classified, so reports are meaningful on day one.

  • Distraction alerts

    Unproductive app usage beyond your thresholds triggers supervisor notifications automatically. No report-checking ritual required.

  • Feeds everything else

    App and URL data powers productivity scoring, screenshot classification, and session-replay context. One capture, used everywhere.

FAQ

App & URL tracking: common questions.

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Which browsers are supported for URL capture?

Chrome, Arc, Edge, and Safari on macOS; Chrome, Edge, and Firefox on Windows. App-level tracking works for every application regardless of browser support.

Do I need to install browser extensions?

No. URL capture happens through the desktop agent itself; there is nothing to deploy inside the browser and nothing users can silently disable.

Can the same app be productive for one team and not another?

Not today. Classification rules apply to the whole organization, so an app is productive, unproductive or neutral for everyone. Reports still break the results down per team.

What happens with apps you have never seen?

They appear in an unclassified list with usage hours, so you can classify the ones that matter and ignore the noise.

Keep exploring

Related capabilities.

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