Feature · Live monitoring

The whole floor, live, in one screen.

Real-time keyboard, mouse, and app activity for every agent. Know who is heads-down, idle, on break, or missing, without walking the floor or pinging anyone.

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live states
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In one paragraph

What live monitoring is, in one quotable answer.

WorkPulse live monitoring shows supervisors the real-time status of every agent on the team: active, idle, on break, on shift, or offline. Status is derived from actual keyboard, mouse, and application activity captured by a lightweight desktop agent, so the dashboard reflects the floor within seconds, with no manual refresh.

How it works

How does WorkPulse handle live monitoring?

  1. Agents check in from the tray

    Each agent starts their shift from the WorkPulse tray icon. From that moment the agent app measures keyboard and mouse activity, the active application, and idle time.

  2. Activity reaches your dashboard

    Activity is sent continuously over an encrypted connection. Status changes appear in the Live view within seconds.

  3. You act on what you see

    Sort by status, filter by team, and drill into any agent for their activity timeline, current app, and device health. Unusual idle spikes notify supervisors automatically.

In the product

This is the real Live view, not a mockup.

WorkPulse live view showing agents online, idle, on break, and offline in real time
The Live view: every agent's status, current app, and activity level at a glance.

The details

The details that matter.

  • True activity, not just "logged in"

    Status comes from real input and app signals, not from whether the machine is on. An agent whose computer is on but untouched shows as idle or on-machine-without-check-in ("pulse"), never as working.

  • Changes show up as they happen

    When an agent goes idle or starts a break, you see it within seconds. Nothing to refresh, and no lag between the floor and your screen.

  • Device health included

    Each agent's device page shows live CPU, memory, battery, and disk readings, so you can tell a slow agent from a slow machine.

  • Works offline

    If an agent loses connectivity, tracking continues locally in an encrypted queue and syncs on reconnect. No data loss during outages.

FAQ

Live monitoring: common questions.

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How fast does the live view update?

Within seconds. Status changes appear on the dashboard as they happen, with nothing to refresh.

What counts as "idle"?

No keyboard or mouse input for the idle threshold you configure. When an agent goes idle mid-shift, WorkPulse can automatically switch them to break status so shift totals stay accurate.

Can I see activity history, not just live status?

Yes. Every agent has a per-day activity heatmap, session timeline, and top-apps breakdown, and the reports section aggregates trends by team, day, week, or shift.

Does live monitoring work for hybrid or office teams?

Yes. The agent tracks the same way on any macOS or Windows machine regardless of where it sits: home, office, or a mixed floor.

Keep exploring

Related capabilities.

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